How to get your M-PESA Statements for the Last 1,3,6,12 Months!

You can now receive Monthly M-PESA statements easily and conveniently through you email address in PDF format.You can register for the service at your comfort using your mobile phone to receive statements.

This service from Safaricom can be used to access your M-PESA statements on demand and also enable you to carry out reconciliations at the comfort of your home.

Steps for Setting up the Service as a First Time User.

First of all you will need to register your line in order to use the service. Follow the steps below to register:

1. Dial *234#
2. Select My M-PESA information
3. Select M-PESA Statement
4. Select Full Statement
5. Enter National ID or document of registration
6. Enter e-mail address and confirm

As a result you will then get a message confirming that you are now registered for the service. Your monthly M-PESA statement will be sent to you via email by the 5th of every month. Therefore wherever you are you will receive M-PESA statements through your email.

Steps for Requesting Your M-PESA Statement On Demand

After successful registration, you can request for your M-PESA statement whenever you want, for the available time periods of 3 months , 6 months or even 12 months!

1. Dial *234#
2. Select My M-PESA information
3. Select M-PESA Statement
4. Select Full Statement
5. Select the Period as you require. (i.e 3 months , 6 months or 12 months)

How Much Does it Cost?

This service is free for all M-PESA customers.

How Long Does It Take To Receive Your M-PESA Statement?

You will receive your statement within 5 minutes of making a successful request.

Lives Transformed

Safaricom is dedicated to transforming the lives of our customers, communities and colleagues.
We pride ourselves in our track record of the same, and know that this is just the beginning;
we will continue to work collaboratively to impact positively the lives across the country and beyond.